At Applerok, we strive to ensure that your shopping experience is as seamless as possible, and that includes our shipping policy. Below are the detailed guidelines and information regarding delivery timelines, shipping methods, shipping insurance, tracking, and more.
Delivery times may vary based on several factors, including your location, the products ordered, the shipping method selected, and any shipping insurance purchased. While we aim to process and ship your order as quickly as possible, please keep in mind that unexpected delays may occur.
Estimated Time Arrivals (ETAs) are provided in your order confirmation email and can also be viewed on your account page. These ETAs represent our best estimate of when your order will arrive, but please note that they are not guaranteed. Factors such as weather conditions, carrier delays, or other unforeseen circumstances may impact delivery times.
To cater to our customers' varying needs, we offer a selection of expedited shipping methods for faster delivery. The following options are available:
- **FedEx Standard Overnight**
- **FedEx First Overnight**
- **FedEx Priority Overnight**
- **UPS Next Day Air Saver**
- **UPS Next Day Air Early**
- **UPS Next Day Air**
- **Priority Mail**
- **Priority Mail Express**
When selecting a shipping method at checkout, please consider that expedited shipping will incur additional costs, and delivery times may vary based on the chosen service.
To provide peace of mind during transit, we offer shipping insurance for a nominal fee. Shipping insurance can only be purchased before you place your order. This insurance covers loss, delays, damages incurred during shipping, and theft. It also protects your order from delays caused by shipping issues.
Please note that shipping costs are non-refundable, and we do not charge any surcharges for shipping.
Once your order has shipped, we will provide you with a unique tracking number. Tracking is available to all customers and allows you to monitor the status of your shipment as it makes its way to you. Please keep an eye on your email and account page for tracking updates.
For certain products, such as iPhones and other select items, we partner with a third-party dropshipping service. This enables us to provide you with a broader selection of products while ensuring that your orders are fulfilled efficiently. Rest assured that we carefully select our partners to maintain the highest quality of service and reliability.
At Applerok, we are committed to providing you with a transparent and efficient shipping experience. If you have any questions or concerns about your order or our shipping policy, please do not hesitate to reach out to our customer service team. We are here to help you every step of the way and ensure your complete satisfaction with your purchase.